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Judgment
PER: RAJINDER SINGH DOGRA, JUDICIAL MEMBER:
The applicant has approached this Tribunal to seek the following relief;
“8.1That the Hon’ble Tribunal be pleased to set aside Assam Circle letter No. ASCO-1 1/20(22)/1/2022-HR and Admin dated 07.07.2023 as well as the impugned. order No. BSNLCO-PERS/ 13 (1 8)/2/2022-DPC-Part (1) dated 27.07.2023 (ANNEXURE-A/1).
8.2.Cost of the application.
8.3.Any other relief or reliefs as the Hon’ble Tribunal may deem fit and proper, including the cost of the case.”
Applicant was initially appointed as Telecom Operator Assistant (G) and promoted as JTO (T) on 27.01.2004 he was reverted from the post of JTO (T) to the post of Senior TOA (G) on 19.07.2013. He was subsequently promoted on 22.05.2017 to the post of JTO (T) then promoted as SDE on 20.06.2023.
While working to the post of JTO (T), the Corporate Office of the BSNL published order dated 20.06.2023 for promotion of JTO (T) to SDE (T) in BSNL against 67% seniority-cum-fitness quota (promotion quota). Altogether 228 JTO (T) have been promoted to the post of SDE (T), name of the applicant appears at Sl. No. 2. In that order, it was also stated that 228 JTOs (T) have been promoted against 67% seniority cum-fitness quota (Promotion quota) to SDE (T) in the IDA Scale of Rs. 20600-46500/- on regular basis with effect from the date they assume charge of the higher post and until further orders.
He is aggrieved with the impugned order No. "BSNLCOPERS/13(l8)/2/2022-DPC-Part (l) dated 27.07.2023 whereby promotion of the applicant from the post of JTO (T) to SDE (T) against 67% seniority-cum-fitness quota (Promotion quota) has been cancelled without any show cause or notice and no reason has also been assigned for cancellation of promotion order of the applicant, which is against the principle of natural justice and settled position of law. Hence, he has approached this Tribunal.
Learned counsel for the applicant submits that applicant is eligible for promotion to the post of SDE (T) in terms of promotion Rules of SDE (T) and no disciplinary case/vigilance case is pending against him. Further there is no currency of penalty against the applicant. The applicant is therefore entitled to promotion to the post of SDE (T) in terms of order dated 20.06.2022.
No reason has been assigned in the impugned order dated 27.07.2023 for cancellation of promotion of the applicant to the post of SDE (T). No show cause or warning has been issued to the applicant prior to issuance of the impugned order dated 27.07.2023. As such, the impugned order dated 27.07.2023 is arbitrary and liable to be set aside and quashed.
Considering his unblemished services in the post of JTO
he has been rightly promoted to the post of SDE vide order dated 20.06.2023. The impugned order dated 27.07.2023 has been issued without assigning reason which has caused serious civil consequences to the applicant.
For that, the impugned order dated 27.07.2023 has been issued in pursuance to Assam Circle letter No. ASCO11/20(22)/1/2022-HR and Admin dated 07.07.2023, which has not been served to the applicant, as such he is not aware with the contents of the Assam Circle letter dated 07.07.2023.
Sri M. Chanda, learned counsel for the applicant For that, it is settled position of law that the opportunity to provide hearing before making any decision is the basic principle required to be followed and as such, in the administrative actions, where the decision of the authority may result in civil consequences, a hearing before taking a decision is necessary. The impugned order dated 27.07.2023 has been issued without any show cause and thus in violation of principle of natural justice.
Learned counsel for the applicant places reliance in the case of K.I Shephard & Ors VS. Union of India and Ors [MANU/SC/0643/1987]. He draws attention to para 12 and 13 which is reproduced as under:
“12.……….xxxx…………xxxxx These observations in A.K. Kopak's (supra) case were followed by another Constitution Bench of this Court in Chandra Bhavan Boarding and Lodging, Bangalore v. The State of Mysore & Anr., l 19701 2 SCR 600. In Swadeshi Cotton Mills v. Union of India, [1981] 2 SCR 533 a three-Judge Bench of this Court examined this aspect of natural justice. Sarkaria, J. who spoke for the Court, stated:-
"During the last two decades, the concept of natural justice has made great strides in the realm of administrative law. Before the epoch- making decision of the House of Lords in Ridge v. Baldwin, it was generally thought that the rules of natural justice apply only to judicial or quasi-judicial proceedings; and for the purpose, whenever a breach of the rule of natural justice was alleged, Courts in England used to ascertain whether the impugned action was taken by the statutory authority or tribunal in the exercise of its administrative or quasi-judicial power. In India also, this was the position before the decision of this Court in Dr. Bina Pani Dei's case (supra); wherein it was held that even an administrative order or decision in matters involving civil consequences, has to be made consistently with the rules of natural justice. This supposed distinction between quasi-judicial and administrative decisions, which was perceptibly mitigated in Bina Pani Dei's case (supra) was further rubbed out to a vanishing point in A.K. Kraipak's case (supra) ......................... ".
On the basis of these authorities it must be held that even when a State agency acts administratively, rules of natural justice would apply. As stated, natural justice generally requires that persons liable to be directly affected by proposed administrative acts, decisions or proceedings be given adequate notice of what is proposed so that they may be in a position (a) to make representations on their own behalf;
(b)or to appear at a hearing or-enquiry (if one is held); and (c) effectively to prepare their own case and to answer the case (if any) they have to meet.
13.Natural justice has various facets and acting fairly is one of them. RBI which monitored the three amalgamations was required to act fairly in the facts of the case. The situation necessitated a participatory enquiry in regard to the excluded employees. Since the decision to exclude them from service under the transferee banks is grounded upon a set of facts the correctness whereof they deny, if an opportunity to know the allegations and to have their say had been afforded, they could have no grievance on this score. The action deprives them of their livelihood and brings adverse civil consequences and could obviously not be taken on the ipse dixit of RBI officers without verification of facts. It is quite possible that a manoeuvring officer of the banking company adversely disposed of towards a particular employee of such bank could make a report against such employee and have him excluded from further service under the transferee bank. The possibility of exclusion on the basis of some mistake such as to identity cannot also be ruled out. There is all the more apprehension of this type is the process has to be completed quickly and very often the records of a large number of employees have to be scrutinised. We are of the view that rules of natural justice apply to administrative action and in the instant cases the decision to exclude a section of the employees without complying with requirements of natural justice was bad.”
Learned counsel for the applicant also place reliance of the Hon’ble Apex Court in the case of Dharampal
Satyapal Ltd. v. Deputy Commissioner of Central Excise and Ors in Civil Apeal Nos. 4458-4459 OF 2025 (Arising out of SLP (C) Nos
37108-37109 OF 2012, [MANU/SC/0615/2025], operative paras is reproduced as under:
“25.It is on the aforesaid jurisprudential premise that the fundamental principles of natural justice, including audi alteram partem, have developed. It is for this reason that the courts have consistently insisted that such procedural fairness has to be adhered to before a decision is made and infraction thereof has led to the quashing of decisions taken. In many statutes, provisions are made ensuring that a notice is given to a person against whom an order is likely to be passed before a decision is made, but there may be instances where though an authority is vested with the powers to pass such orders, which affect the liberty or property of an individual but the statute may not contain a provision for prior hearing. But what is important to be noted is that the applicability of principles of natural jsutice is not dependent upon any statutory provision. The principle has to be mandatorily applied irrespective of the fact as to whether there is any such statutory provision or not.
De Smith captures the essence thus - “Where a statute authorises interference with properties or other rights and is silent on the question of hearing, the courts would apply rule of universal application and founded on plainest principles of natural justice”.
Wade also emphasizes that principles of natural justice operate as implied mandatory requirements, non-observance of which invalidates the exercise of power. In Cooper v. Sandworth Board of Works[10] the Court laid down that:
'...although there is no positive word in the statute requiring that the party shall be heard, yet justice of common law would supply the omission of Legislature”. Exhaustive commentary explaining the varied contours of this principle can be traced to the judgment of this Court in Managing Director, ECIL, Hyderabad & Ors. v. B. Karunakar & Ors.[11], wherein the Court discussed plenty of previous case law in restating the aforesaid principle, a glimpse whereof can be found in the following passages:
“20.The origins of the law can also be traced to the principles of natural justice, as developed in the following cases: In A. K. Kraipak v. Union of India, (1969) 2 SCC 262 : (1970) 1 SCR 457, it was held that the rules of natural justice operate in areas not covered by any law. They do not supplant the law of the land but supplement it. They are not embodied rules and their aim is to secure justice or to prevent miscarriage of justice. If that is their purpose, there is no reason why they should not be made applicable to administrative proceedings also especially when it is not easy to draw the line that demarcates administrative enquiries from quasi- judicial ones. An unjust decision in an administrative inquiry may have a more far reaching effect than a decision in a quasi-judicial inquiry. It was further observed that the concept of natural justice has undergone a great deal of change in recent years. What particular rule of natural justice should apply to a given case must depend to a great extent on the facts and circumstances of that case, the framework of the law under which the inquiry is held and the constitution of the tribunal or the body of persons appointed for that purpose. Whenever a complaint is made before a Court that some principle of natural justice has been contravened, the Court has to decide whether the observance of that rule was necessary for a just decision on the facts of that case. The rule that inquiry must be held in good faith and without bias and not arbitrarily or unreasonably is now included among the principles of natural justice.”
Respondents have filed their reply wherein they have stated that applicant was appointed as TOA (G) in DOT on 01.01.1991 and subsequently promoted as Sr TOA(G_) W.e.f. 11.01.1996. He was further promoted as JTO (Junior Telecom’ Officer) through LDCE w.e.f 27.01.2004 for Recruitment year 1999 and placed at S1. No. 5897 in Integrated final eligibility list published on 12.10.2020. However, pursuant to the order of the Hon’ble High Court which was upheld in Hon'ble Supreme Court vide Judgment and Order dated 08.02.2013 in SLP (C) - CC20410-20411 of 2012, applicant was reverted back vide order No. STES-5/JTO/Promotion/Reversion/4 dated 19.07.2013 from JTO cadre to the previous cadre Sr TOA (G). But his name was not removed from Integrated final eligibility list of JTO(T)/AIEL -1 (as he was reverted to previous cadre (Sr.TOA)) due to non-receipt of any communication / correspondence from Assam Circle in this regard. The applicant, also did not represent to remove his name from IFEL dated 12.10.2020 due to his reversion from JTO cadre to the previous cadre of Sr. TOA(G).
That the promotion order issued on 20.06.2023 in respect of the applicant was an inadvertent error and the applicant should not have been considered for promotion after being reverted from JTO. When the error was found out by the concerned circle, it was rectified immediately by cancelling his promotion order vide letter No. BSNLCOPERS/13(18)/2/2022-dpc-Part(1) dated 27.-07.2023 after cancelling his candidature as JTO under RY 1999 from the list of AIEL-I. As the name of applicant mentioned in the promotion order dated 20.06.2023 was due to error, so no intimation to applicant was given.
The name of the applicant was wrongly considered in CPC 2023 for promotion to the grade of SDE (T) due to non-deletion of his name in IFEL dated 12.10.2020, whereas he was not eligible to be considered in CPC. Approximately 7100 JTO (T) are senior to the applicant were not considered in this CPC due to lower seniority and non- availability of vacancies. The applicant is much junior to around 7100 eligible executives (ITOs) who are senior to him and waiting for their promotion as SDE under 67% seniority cum fitness quota promotion.
In the promotion order dated 20.06.2023, all the 227 JTOs promoted belongs to IFEL /AIEL03 and they are much senior to the Applicant as he belongs to IFEL/AIEL-05 only. In pursuance of BSNL Corporate Office order No. BSNLCO-PERS/13(18)/2/2022-DPC-Part(1) dated 20.06.2023 regarding promotion from JTO to SDE(T), all the concerned telecom circles were instructed to issue the promotion order after verification of eligibility of all the JTOs promoted. Assam Circle vide letter dated 07.07.2023 intimated that promotion order in respect of the applicant to SDE (T) were not issued as he was not eligible due to lower seniority and placement in AIEL-05 and therefore, requested BSNL CO for cancellation of promotion order in respect of applicant. Accordingly vide order dated 27.07.2023 approval of the competent authority was also given for cancellation of promotion of the applicant from JTO(T) to the grade of SDE(T) vide order dated 20.06.2023 and, consequently, the impugned order for cancellation of promotion of the applicant was also issued on the same day i.e. on 27.07.2023.
The Applicant has attached the signed joining / charge report as SDE (T), but no promotion order was issued by Assam circle in respect of the applicant since the applicant has never become SDE because Assam Circle never assigned any post or portfolio to him and therefore, no question arises to issue him show cause notice.
Sri G. Goswami, learned counsel for the respondents relies on the judgement of the Hon’ble Apex Court in the case of I.C.A.R & Ors Vs. T. K. Suryanarayanan & Ors in Civil Appeal No. 5502 of 1997 [MANU/SC/0807/1997], decided on August 5, 1997, held that employees cannot claim promotions contrary to statutory service rules. The Court ruled that past erroneous or illegal promotions do not grant a legal right to other employees to demand similar wrong promotions
Learned counsel for the respondents also relies on the judgement of the Hon’ble Apex Court in the case of Aligarh Muslim University And Ors vs Mansoor Ali Khan in Civil appeal No.. 4780/2000 reported in MANU/SC/0533/2000, AIR 2000 SUPREME COURT 2783, operative para is reproduced as under:
“35.Thus, in our view, in the above peculiar circumstances, the only conclusion that can be drawn is that even if Mr. Mansoor Ali Khan had been given notice and he had mentioned this fact of job continuance in Libya as a reason, that would not have made any difference and would not have been treated as a satisfactory explanation under Rule 5(8)(i). Thus, on the admitted or undisputed facts, only one view was possible. The case would fall within the exception noted in S.L.Kapoor's case. We, therefore, hold that no prejudice has been caused to the officer for want of notice under Rule 5(8) (i). We hold against Mr. Mansoor Ali Khan under Point 5.”
We have heard the learned counsel for the parties and perused the records as well as the pleadings.
It is admitted case by both the parties that applicant was promoted from JTO (T) to SDE (T) among the 228 JTOs when he was reverted without giving any notice and principle of natural justice was not followed, he approached this Tribunal and this Tribunal vide order dated 04.08.2023 had stayed the order of reversion.
It is a settled law by the Hon’ble Apex Court that principles of natural justice must be followed before coming to a conclusion. If a person is reverted whether it is rightly or wrongly, principle of natural justice must be followed, showcause notice must be given and to give opportunity to hear him before taking any decision. In this case, it was not followed, they have just cancelled his promotion to JTO, which is bad in law.
Considering all the facts above, we set aside the impugned order dated 27.07.2023 (Annexure A/1) and direct the respondents to give show cause notice before reverting him back and to give an opportunity of hearing following principle of natural justice and, thereafter, a reasoned and speaking order be passed. The whole process should be completed within a period of three months from the date of receipt of copy of this order.
With the above directions, the O.A is disposed of. No costs.
