Tribunals and CommissionsSingle Bench(2024) 03 NCDRC CK 0003

Renu Chauhan & 28 Ors vs M/s Anthem Yash Infracity Pvt. Ltd. & Anr

National Consumer Disputes Redressal Commission · Decided on 11 March 2024

HON’BLE JUDGES
A. P. Sahi, President Member
RESULT
Allowed
CASE NUMBER
Consumer Case No. 739 Of 2018

CourtKutchehry membership

More clarity. Every judgment.

Download court copies, explore connected cases and make more of every research session.

Loading membership options…

Ask AI about this case

AI Structured Summary

Not yet generated for this judgment

Judgment

429 paragraphs · 2,471 words

A. P. Sahi, President Member

1.

Heard learned counsel for the complainants and the learned counsel for the opposite parties.

2.

The present complaint was filed claiming refund as against the bookings of the apartments developed by the opposite party no. 1, M/s. Anthem Yash Infracity Pvt. Ltd. The complaint was originally preferred by 29 people, whereafter three people sought impleadment that was allowed and the present complaint is on behalf of 32 complainants.

3.

The relief prayed for are as follows:

(a) Direct the Opposite Party to refund the amounts paid by the complainants and similarly situated persons in respect of flats at project “Özone Classik” situated at Rajnagar Extn. NH-58, Ghaziabad, UP which was to be constructed and developed by M/s Anthem Yash Kirti Infracity Pvt. Ltd. And /or;

(b) Direct the opposite party to pay interest on the aforesaid amounts to respective complainant at the rate of 24% per annum from the date of deposit of each instalments by respective complainant/ similarly situated consumers till the date of actual payment/ refund made by the Respondent;

(c) Direct the opposite party to pay compensation for mental harassment and financial hardship caused to the complainants by deficiency in service on the part of respondent at the rate of Rs.5,00,000/- each to be paid to each complainant by the opposite party;

(d) Direct the opposite party to pay Rs.2,00,000/- to each complainant towards litigation cost and other legal miscellaneous expenses incurred by the complainants in realizing the aforesaid claims from the opposite party;

(e) Pass such other or further orders granting any other relief as this Hon’ble Commission may deem fit and proper in the facts and circumstances of the case.”

4.

Learned counsel for the opposite party no. 1 submits that the premises could not be offered to the complainants as per the agreement on account of the cancellation of the entire sanctioned plan and its substitution by a fresh plan. The complainants after the fresh plan, were according to him, offered the apartments, but they failed to accept the same and have filed the present complaint seeking refund of their amounts.

5.

Learned counsel for the opposite party no. 1 submitted that the situation was beyond the control of the opposite party no. 1 as the opposite party no. 2, Ghaziabad Development Authority had proceeded to cancel the map. Consequently, a fresh sanction was sought that was subsequently granted. The fact remains that the delay in offering of the apartments to the complainants was not on account of any default on the part of the complainants but on account of the aforesaid situation, which has been pleaded by the opposite party no. 1.

6.

The cancellation of the map by the opposite party no. 2 is a reason, which is clearly attributable to the opposite party no.1 and therefore cannot be to the disadvantage of the complainants, who have not committed any default. These facts remained undisputed.

7.

The payments that were to be made as per the payment plan filed along with the complaint and to that extent all the complainants have extended their deposits. The statement in respect of 29 complainants is contained in the chart, which is extracted herein under:

Sl.

No

Name

S/W/D of

Age

R/o

Tower/ Flat No.

Date of BBA

Date of Booking Application

Total Consideration

Total Paid Amount

Time

Months

1

Renu Chauhan

Sanjeev Chauhan

47

F-17, 1st floor, Sudersan Park, New Delhi-15

A-708

22.03.2015

NA

27,62,100

9,97,741

30

2

Dr. Harshu Gupta

Dr. Subhash Gupta

54

S-19, Shalimar Garden, Saibabad, Gaziabad, UP

B-105

23.03.2015

NA

29,13,787

10,19,820

30

3

Prithvi Raj Sindhi

Ram Kumar Sindhi

54

21, Old Survey Road, Dehradun, Uttarakhand

B-705

30.03.2015

NA

29,54,312

7,38,578

30

4

Nitin Mittal

Rakesh Kr. Mittal

41

Flat No. M-6B, 6/15, Sector-2, Rajendra Nagar, Saibabad, Gaziabad, UP

B1-1004

NA

27.08.2014

41,58,000

12,73,419

30

5

Rajeshwar Kumar Bharti

Nawal Kishore Bharti

41

Vill+Post-Sakaddi, Jalalpur, Distt- Chappra, Bihar

B1-1506

28.10.2014

NA

27,25,000

8,17,500

30

6

Vivek Singh

S.P. Singh

36

C-31, Shyam Park Extn., Saibabad, Gaziabad

B1-1406

NA

09.10.2014

25,00,000

5,15,450

30

7

S.C. Bansal

Late Sh. B.B. Bansal

68

940/2, Shashtri Nagar, Meerut, UP

E-305

NA

31.10.2013

29,03,380

4,05,507

30

8

Saroj Bansal

S.C. Bansal

68

940/B2, Shashtri Nagar, Meerut, UP

E-404

NA

07.09.2013

40,29,550

5,68,357

30

9

Manju Bharati

J.P. Bharati

59

D-54, Sector-P, Aliganj, Lucknow, UP

B-704

03.06.2015

NA

28,95,760

7,38,578

30

10

Ajay Kumar Singhal

Late Sh. C.P. Singhal

56

B-283, Patel Nagar-II, Gaziabad, UP

D-902

27.03.2015

NA

33,15,168

8,09,189

30

11

Kamlesh Kr. Shukla

R.A. Shukla

45

H-62, Sector-23, Sanjay Nagar, Gaziabad, UP

D-1402

NA

06.09.2014

29,00,000

2,50,000

30

12

Vipin Kr. Singhal

V.P. Singhal

47

B-283, Patel Nagar-3, Gaziabad, UP

D-802

27.03.2015

NA

33,26,611

8,35,000

30

13

Mukesh Tyagi

C.K. Tyagi

49

Village+Post=Bijouli, Distt.-Meerut, UP

C-606

30.06.2015

NA

39,63,000

12,99,694

30

14

Dr. Pradeep Kumar

Sri Prem Chand

37

312, Novelty Gali, Behind Bihari Girls Schools, Bodem Bazaar, Hazaribagh, Jharkhand

A-701

23.04.2015

NA

29,43,970

10,63,437

30

15

Sudhir Goyal

Sh. S.P. Goyal

58

47, Gr. Floor, New Rajdhani Enclave, Delhi

15

NA

11.02.2015

53,64,000

8,04,600

30

16

Usha Gupta

Akhil Gupta

54

52, Brahmpuri, Sahastradhara Road, Dehradun, Uttarakhand

D-703

NA

18.02.2013

27,92,887

4,33,240

30

17

Manoj Kumar

Gopal Singh

33

Thok Samman, Bahaj, Bharatpur, Rajasthan

A-805

11.03.2015

NA

27,18,540

9,82,006

30

18

Vivek Tripathi

Y.N. Tripathi

40

H-3/8, Vikram Nagar, Rawat Bhata, Rajasthan

C-205

NA

27.10.2013

40,94,215

13,04,707

30

19

Arvind Kr. Gautam

Totaram

33

383, Chivlokpuri, Bank Colony, Kankarkhera, Meerut, UP

B-805

27.06.2015

NA

30,54,945

9,21,625

30

20.

Rohit Bhatnagar

S.K. Bhatnagar

44

Manzil, K-153, Shivalik Nagar, Haridwar, Uttarakhand

B-1004

03.11.2014

NA

30,49,200

9,43,026

30

21

Neelam Gupta

Ajay Kr. Gupta

58

Mohalla Afgan, Station Rd., Dhampur, Bijnour, UP

B-505

NA

10.02.2013

28,14,075

8,72,148

30

22

Rashmi Agarwal

Pankaj Agarwal

45

H.No. 120, Mohalla Afgan, Station Rd.,

D-1002

NA

04.03.2014

33,50,950

10,37,245

30

23

Pulkit Agarwal

S.N. Agarwal

31

63, Pkt. E, Mayur Vihar, Ph-2, Delhi

B-1405 Shifted to C-1004

25.05.2015

NA

25,00,000

09,03,063

30

24

Sangeeta Gupta

Prem Chand

49

3/30, G.B. Pant Road, Opposite-Saurabh Hotel, Haldwani, Uttarakhand

B-303 shifted to A-707

NA

16.05.2013

28,14,075

08,72,180

30

25

A.C.R. Das

Late Sh. R.K.R. Das

65

A-38, ramprasth Colony, Chandra Nagar, Ghaziabad, UP

B1/E-206

NA

19.10.2013

29,62,780

07,63,582

30

26

Kanika Gupta

Manoj Gupta

48

Avtar Filing Station, Noorpur Road, Jaitra, Dhampur, Bijnour, UP

D-704

NA

10.02.2013

32,40,125

10,04,079

30

27

Pradeep Kumar Gupta

Late Sh. Raj Kr. Gupta

58

Mohalla Lohiyan, Near Saraswati Vidya Mandir School, Dhampur, Bijnour, UP

C-704

NA

07.02.2013

27,89,325

08,64,356

30

28

Praveen Kumar

R.S. Goyal

36

550, Kailash Nagar, Gali No. 14, Gandi Chowk, Ghaziabad, UP

D-601

NA

05.04.2013

33,55,125

4,36,857

30

29

Sachin Kumar

Suresh Kumar

32

431, Batra Colony, Panipat, Haryana-132103

D-602

NA

05.04.2013

32,97,625

5,28,690

30

So far as the other three newly impleaded complainants are concerned, which were impleaded vide order dated 30.08.2022 the details of the payments made are as follows:

Name

Unit No.

Date of BBA/ Application

Total Consideration

Amount Paid

Shrichand Singh

B1-106

19.03.2014

29,40,510

4,54,706

Vivek Tyagi

A-308

12.09.2013

31,07,320

4,87,305

Manju Shukla

D-202

19.10.2013

34,40,650

10,65,014

8.

It is evident from the order sheet that Impleadment Application No. 4583 of 2022 was allowed vide order sheet dated 30.08.2022 and the amended memo of parties with the three newly impleaded persons was allowed.  The said order is extracted hereunder:

“I.A. No.4583 of 2022 has been filed for impleadment of Parties.  The Application under Section 12 (1) (c) was allowed on 07.02.2019.  The Application for impleadment is allowed.  Let the Applicants-Shrichand Singh, Sh. Biresh Chand and Ms.Manju Shukla be impleaded as Co-complainants.  Amended Memo of Parties be filed, within two weeks, if not already filed.

As prayed by Ms.Pooja Kapur, learned Counsel appearing for the Opposite Party No.2, Evidence by way of Affidavit be filed, within four weeks.

List for Final Hearing on 28.12.2022 before the appropriate Bench as per Roster.

In the meanwhile, learned Counsel for the Parties may file Written Submissions after exchanging them.”

In the said order an inadvertent error has crept in by showing the name of the second applicant as “Biresh Chand” in place of “Vivek Tyagi”. The mistake is rectified accordingly.

9.

After hearing the learned counsel for the complainants, the following order was passed on 29.12.2023:

“Heard learned counsel for the complainants.

The complainants have come forward seeking refund of the amounts that have been deposited by the flat buyers in this complaint, which is a class action.

Initially 29 complainants came up with this complaint and a chart indicating the status of their payments and other conditions under the builder buyer agreement are not record. The complainant no. 1, Renu Chauhan entered into a builder buyer agreement on 22.03.2013. This agreement is on record at page 52 and it is urged that similar agreements have been entered into with all the flat buyers who have joined in this complaint. The period prescribed under the said agreement for delivery of possession is 30 months. The project is known as ‘Ozone Classic’ consisting of 7 towers of 24 floors each.

The pleadings prima facie indicate that the said project proceeded with the promises as have been referred to in the complaint but during the pendency of the complaint, the opposite party no. 2, Ghaziabad Development Authority (GDA) seems to have taken steps for accepting certain conversions and bringing about changes in the lay out plan including the introduction of green belt area and cancellation of the earlier plan dated 01.03.2014. On 16.01.2019 a fresh map is said to have been sanctioned on 26.02.2019. Learned counsel for the complainant submits that this has completely altered the original offer made by the opposite party no. 1 and hence the complainants are claiming refund as none of the conditions which are  now sought to be imposed during the interregnum period, are unacceptable to them.

Prima facie therefore the bone of contention is as to whether the complainants can be compelled to endlessly wait for something which was promised to them and which is now according to the complainants said to be altered by certain interventions as pointed out hereinabove. The reply submitted by the opposite party no. 1 in paragraph 11 states about these alterations, and in paragraph 4 of the reply submitted by the opposite party no. 2 Ghaziabad Development Authority, the cancellation of the earlier map and the subsequent sanction has been mentioned.

It is in this background that the complainants have come up for full refund. Pleadings have been exchanged between the parties. Learned counsel for the opposite party no. 1 had prayed for an adjournment.

Let the matter come up on 11.03.2024 at 2 p.m.

It may be pointed out that the averments made in paragraph 4 of the reply affidavit filed by the opposite party no. 2, Ghaziabad Development Authority has been noticed and in the event the opposite party no. 1 desires to contest the said position or otherwise, it is open to it to file a reply thereto by the next date fixed. No further time shall be granted for the same.”

10.

It is therefore evident that the map which was sanctioned for group housing project on 01.03.2014 was cancelled on 16.01.2019 and it was sanctioned afresh on 26.02.2019. The aforesaid activities relating to the cancellation and sanction of plan clearly relate to the opposite party no. 1 with which the complainants have absolutely no concern. They were entitled to their apartments as per the agreement that is on record and has not been disputed.

11.

Today, during the course of the arguments, learned counsel for the opposite party no. 1 has stated that 6 out of 32 complainants have settled their disputes with the opposite party no.1. Learned counsel has produced a chart mentioning the details of those six complainants, which is extracted herein under:

S. No.

Unit No.

Name

Amount Received

Remarks

Complainant No.

1.

B1-1406

Vivek Singh

515,450.00

Partial payment of Rs.1,50,000/- paid on 23/08/2016

6

2.

D-601

Praveen Kumar

436,857.00

Partial payment of Rs.1,50,000/- paid on 23/08/2016

28

3.

C-606

Mukesh Tyagi

1,199,694.00

Fully settled without interest

13

4.

C-704

Pradeep Kumar Gupta

864,356.00

Fully settled without interest

27

5.

D-1002

Rashmi Agarwal

863,625.00

Fully settled without interest

22

6.

C/SH/G/15

Sudhir Goel

804,600.00

Fully settled without interest

15

Learned counsel for the complainants has not disputed the settlement of the above named six complainants. Accordingly, these six complainants namely, Mr. Vivek Singh (complainant no. 6), Mr. Praveen Kumar (complainant no. 28), Mr. Mukesh Tyagi (complainant no. 13), Mr. Pradeep Kumar Gupta (complainant no. 27), Ms. Rashmi Agarwal (complainant no. 22) and Mr. Sudhir Goel (complainant no. 15)  are not entitled to the benefit of this order.

12.

Having considered the submissions raised and keeping in view that the various pronouncements of the Apex Court, once there is a delay established on record, the builder/ developer has to refund the amount deposited, more particularly in the present case, where the only relief prayed is for refund with 24% interest.

13.

In the given circumstances the complainants are therefore entitled for refund but in so far as interest is concerned, the Apex Court in the case of “Ireo Grace Realtech Pvt. Ltd. Vs. Abhishek Khanna & Ors. (2021) 3 SCC 241”   and  Experian Developers Pvt. Ltd. Vs. Sushma Ashok Shiroor, (2022) SCC OnLine SC 416,  has awarded interest @ 9% per annum. The complaint therefore is allowed with a direction to refund the entire amount deposited by the complainants, who have not settled their dispute with the opposite party, within three months from today. The refund will be of the deposit made by them together with interest @ 9% per annum to be calculated from the date of respective deposits made by the Complainants. The interest shall be payable till the date of actual payment as directed above. In the event of default the rate of interest shall stands enhanced to 12%. This order is against the opposite party no. 1 in the terms aforesaid.

14.

Coming to the compensation part it is evident that all the bookings were made way back in the year 2013. The cancellation of the map and the scrapping of the project has taken place in the year 2019. The complainants therefore had to wait for six long years and were compelled to file this complaint in the year 2018 seeking refund in the above background. As already indicated above there is no default of the complainants and therefore they are also entitled to compensation, which is hereby directed to be at the rate of Rs.2,00,000/- to each of the complainants. All the complainants will be entitled to receive the costs of litigation at the rate of Rs.10,000/-. The aforesaid amount shall also be paid within three months or shall carry interest @ 12% on default.