Tribunals and CommissionsDivision Bench(2018) 03 NCDRC CK 0124

M/S. Selection Point Bazar vs M/S. Kinectic Elevators Limited

National Consumer Disputes Redressal Commission · Decided on 23 March 2018

HON’BLE JUDGES
Rekha Gupta, J · Anup K Thakur, J
RESULT
Dismissed
CASE NUMBER
Revision Petition No. 557 Of 2016

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Judgment

27 paragraphs · 1,452 words

Rekha Gupta,J

1.

The present revision petition has been filed against the judgment dated 28.09.2015 of the Uttar Pradesh State Consumer Disputes Redressal Commission, Lucknow (‘the State Commission’), in First Appeal no. 391 of 2006.

2.

The facts of the case as per the petitioner/ complainant are that the petitioner constructed a five storeyed commercial market at C — 16 Deendayal Puram, Pilibhit Road, Bareilly and named it as Selection Point Bazar. For the convenience of the customers and pubic they decided to install a passenger lift (capsule type) in the said commercial market. The respondent/ opposite party had been contacted to install the Capsule Type Passenger Lift, for which, the petitioner made a payment of Rs.6,50,000/- to the respondent/ opposite party vide receipt number 355 dated 09.07.2001 and receipt number 356 dated 25.07.2001. The respondent for getting the lift installed, sent few parts of the lift from the go-down of his Firm to the petitioner’s firm. All the parts were old and rusted. The petitioner did not accept them and objected to the same.

The respondent made a demand of Rs.10,000/-, which was paid by the petitioner on 05.12.2001. Even thereafter, the parts of the lift which were sent were not usable. The lift was installed. It did not work properly, complaint for which was made by the petitioner repeatedly but no satisfactory reply was received. The petitioner then contacted the firm Indo Fuji Elevators and Escalators, Patel Nagar, New Delhi. They checked the lift and they demanded Rs.1,50,000/- for starting the lift. It also came to their knowledge that the material, for which, the respondent had made a demand of Rs.6,60,000/-actually was worth only Rs.4,18,000/-. Thus, the petitioner had to take the services of the above-named firm Indo Fuji Elevators to bring the lift to a workable condition. Accordingly, the respondent has committed deficiency of service. Being aggrieved, the complaint in question has been filed with the following prayer:

1.

The respondent be kindly ordered to pay to the petitioner the sum of Rs.4,78,000/- with interest at the rate of 12% per annum pendent lite and future within such time as the District Forum may deem just one suitable.

2.

The cost of the above proceedings be awarded to the petitioner.

3.

Any other relief illegible which this District Forum may deem just and proper be also awarded to the petitioner.

3.

The respondent/ opposite party filed their written statement and took preliminary objections that the complaint suffers from the basic infirmity that the goods purchased by the complainant company were for commercial purpose and for use in the commercial market and hence, it is against the scope and ambit of Section 2 d (i) of the Consumer Protection Act, 1986. They further contended that the respondents had been contracted to install two escalators and a lift. The petitioner/ complainant still owed them Rs.1.45 lakhs including Rs.5.00 lakh paid by the complainant towards advance money for the supply of two escalators.

They alleged that the lift had been installed and operationalized and functioned for a month and thereafter, due to non-payment of the full and final money the operation of the lift had been put on electrical stoppage, However, instead of honouring the contract the petitioner got it functionalised through another firm. This was done simply to avoid the payment of Rs.6,45,000/- which includes the money for the installation of two escalators.

Therefore, the complainant’s case was untrue and fraudulent and deserves to be dismissed.

4.

Though the written statement was received on the date of hearing of the complaint, the District Forum noted that since none has appeared on behalf of the respondents and the facts mentioned in the written statement were not pressed, therefore, the order was being passed ex parte .

5.

The District Consumer Disputes Redressal Forum, II, Bareilly vide its order dated 23.12.2004, while allowing the complaint has passed the following order:

“ The complaint is ex parte allowed. It is ordered to the defendant firm to make payment of the amount of Rs.4,78,000/- to the complainant within one month from today. In addition to above, interest at the rate of 9% per annum from the date of complaint up to the date of payment, i.e., up to

09.07.2000 .”

6.

Aggrieved by the order of the District Forum, the respondent/ opposite party filed an appeal before the State Commission. The State Commission while partly allowing the appeal passed the following order:

“ Appeal is partly allowed. Judgment/ order dated 23.12.2004 passed in complaint no. 201/2002 by the District Forum, Bareilly — II is set aside subject to this condition that the appellant is required to re-check the lift installed in the Selection Point Bazar of the respondent and ascertain the proper operation of lift”.

7.

Hence, the present revision petition.

8.

The revision petition has been filed with a delay of 53 days. For the reasons given in the application, the delay is condoned.

9.

As per the counsel for the petitioner, the petitioner has contended that the State Commission has ignored the petitioner’s plea that the old and rusted parts of the lift were sent and assembled by the staff of the respondent. This could be clearly seen as new and shinning parts would not lead to a clumsy lift which needs repairing again and again. The State Commission has also failed to see that the petitioner was suffering heavy monetary loss due to the frequent non-functioning of the lift.

10.

It is seen from the complaint that the complainant had constructed a five storeyed commercial market at C — 16 Deendayal Puram, Pilibhit Road, Bareilly which had been named as Selection Point Bazar. For the convenience of customers and the public one passenger lift (Capsule Type) was proposed to be installed at the said market. M/s Kinetic Elevators Limited, i.e., the respondent was contacted. The written statement had been filed by the opposite party before the District Forum. As there was no appearance on behalf of the opposite party to argue the case before the District Forum, the District Forum passed an ex parte order. It is however, seen from the written statement which is on record that the respondent had taken preliminary objections that the complainant was not a consumer as it was a company which had bought the elevator for commercial purpose. The complainant had also concealed the fact that they had also placed an order for two other escalators for the said market.

11.

Section 2 d (i) of the Consumer Protection Act, 1986 reads as under:

(d) "consumer" means any person who”

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any services for a consideration which has been paid or promised or partly paid and partly prom-ised, or under any system of deferred payment and includes any beneficiary of such services other than the person who 'hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person but does not include a person who avails of such services for any commercial purposes;

Explanation .— For the purposes of this clause, “commercial purpose” does not include use by a person of goods bought and used by him and services availed by him exclusively for the purposes of earning his livelihood by means of self-employment;

12.

In this case it is evident from the complaint that the petitioner/ complainant was a firm/ company which had procured the said lift for its five storeyed commercial market named Selection Point Bazar for enhancing his business by providing this facility to the customers and public. 13. In view of the above, this complaint was not maintainable under section 2 d (i) of the Consumer Protection Act, 1986, as the complainant was not covered under the definition of a consumer. Thus, the lower fora passed their orders without jurisdiction.

14.

Hence, the revision petition is dismissed and the orders of the lower fora are set side and the complaint is also dismissed with liberty to the petitioner to file a fresh complaint on the same cause of action before an appropriate forum.