High CourtsSingle Bench(2026) 10 CAL CK 1670

Dipak Pal vs The Managing Director, Food Corporation Of India & Ors.

Calcutta High Court, Appellate Side · Decided on 14 October 2026

HON’BLE JUDGES
Arjun Ray Mukherjee, J
RESULT
Allowed
CASE NUMBER
WPA 19929 of 2024

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Judgment

48 paragraphs · 4,901 words

Arjun Ray Mukherjee, J.

1.

The petitioner has, inter alia, challenged a decision of the Food Corporation of India/respondents [hereafter ‘the respondents’] contained in the letter dated 3rd April, 2024, issued by the Divisional Manager, Food Corporation of India (FCI), whereby a sum of Rs. 2,73,040/- was withheld from his bills, submitted by him in connection with a tender work.

2.

The respondents floated a tender bearing no. S/1(1183)/Cont/2022 dated 8th December, 2022 for handling operations at Cossimbazar Railway siding and transportation of food grains and allied materials from Cossimbazar Railway siding to FSD-Berhampore and vice versa via weighbridge on regular basis for two years. The petitioner participated in the said tender process and by a Memo dated 29th March, 2023, the respondents issued a work order in his favour against the said tender.

3.

The petitioner subsequently found that a sum of Rs. 2,73,492/-had been deducted by the respondents from the bills submitted by him. The petitioner, by a letter dated 31st March, 2024, referred to the said decision of the respondents to deduct the said amount and requested them to furnish the details as to why such amount had been deducted.

4.

In reply, the respondents, by their letter dated 3rd April, 2024, informed the petitioner that a sum of Rs. 2,73,040/- had been realized from the total amount claimed by the petitioner in the bills submitted by him on account of transit loss owing to his irresponsible handling and transportation of the consignment entrusted to him. The petitioner was further informed that the aforesaid recovery had been made on the basis of a letter dated 17th January, 2024, issued by the Zonal Office of FCI, Kolkata.

5.

The respondents also forwarded a Memo dated 3rd November, 2023, to the petitioner, issued by the Manager (Depot), FCI Berhampur, addressed to the Manager (Depot), FCI Balangir, whereby an intimation of transit loss of rice rake had been made. By the said Memo, the relevant facts which were intimated are set out herein below:

“Remarks:-The entire unloading operation was conducted under the strict vigil of ICCS Dist. Squad, Manager (Depot), Manager (MOVT), RPF/ Railway staff, High security seal found affix with wagons. Heavy losse grain found in wagon. The stocks were received on 100% weighment through DOS of all the 42 wagons through owned computerize Lorry weighbridge at FSD BERHAMPORE premises under the supervision of FCI officials. Local Berhampore Police/DSP Traffic has also informed to keep watch enroute during unloading of Rake. This is for your kind information and necessary action please. Hence, it is requested to depute the team of consignor and for joint verification of stock within 3 days because there is urgency of issue out the stock to State Government. The Stock has been kept separately as per instruction in vogue”.

6.

The petitioner thereafter sent a demand for justice dated 22nd April, 2024 and since no response was received, he filed the instant writ petition challenging the aforesaid decision of the respondents.

7.

Learned advocate appearing for the petitioner submitted that before deducting the said sum from the bills of the petitioner, neither any opportunity of hearing was extended nor any show-cause notice was issued to him by the respondents. Therefore, he submitted that such decision was required to be set aside as the same was in violation of the principles of natural justice.

8.

Per contra, learned advocate appearing for the respondents referred to various provisions of the terms and conditions of the said tender. He submitted that as per the tender terms and conditions, the General Manager was the sole judge for determining the quantum and value of the loss and also regarding the liability of the contractor for any loss and the amount to be recovered from him after taking into consideration the relevant circumstances. As such, the decision of the General Manager should be considered as final and binding on the contractor. He further submitted that the terms and conditions of the said tender provided for a Dispute/Grievance Redressal Committee (hereafter the said committee) in order to settle any dispute. The petitioner should have approached the said committee and without exhausting the remedy available under the said tender terms and conditions, the petitioner filed the instant writ petition. Accordingly, the writ petition is liable to be dismissed.

9.

Heard the parties.

10.

Before dealing with the issues involved in the writ petition, it is apposite to refer to the relevant terms and conditions of the said tender.

11.

Clauses X and XVIII of the said tender terms and conditions deal with ‘Liability of contractor for losses etc. suffered by the Corporation’ and ‘Laws governing the contract and dispute resolution’ respectively. Clauses X and XVIII read as follows:

“Clause X- (a)The contractor shall be liable for all costs, damages, demurrages, wharf age, forfeiture of wagon registration fees, charges and expenses suffered or Incurred by the Corporation due to the contractor's negligence and un-workman like performance of any services under this contract or breach of any terms thereof or his failure to carry out the work with a view to avoid Incurrence of demurrage, etc. and for all damages or losses occasioned to the Corporation due to any act whether negligent or otherwise of the contractor themselves or his employees. The decision of the General Manager regarding such failure of the contractor and his liability for the losses, etc. suffered by Corporation, and the quantification of such losses, shall be final and binding on the contractor.

“(b)

The Corporation shall be at liberty to reimburse themselves of any damages, losses, charges, costs or expenses suffered or incurred by it due to contractor's negligence and un-workman like performance of services under the contract or breach of any terms thereof. The total sum claimed shall be deducted from any sum then due or which at any time hereafter may become due to the contractor under this or any other contract with the Corporation. In the event of the sum which may be due from the Corporation as aforesaid being insufficient, the balance of the total sum claimed and recoverable from the contractors as aforesaid shall be deducted from the security deposit furnished by the contractor. Should this sum also be not sufficient to cover the full amount claimed by the Corporation, contractor shall pay to the Corporation on demand the remaining balance of the aforesaid sum claimed.

“(c)

In the event of delay on the part of the contractor in providing other services as mentioned in the MTF i.e. labour, weighment machines, weights and any other services mentioned in the agreement, efficiently and to the entire satisfaction of the GM (Region) or any officer acting on his behalf, the General Manager shall without prejudice to other rights and remedies under this agreement, have a lawful right to levy Liquidated Damages from the contractor @ Rs. 2000/- per day or such lesser sum per day or part of a day of the delay as the GM (Region) in his absolute discretion may determine subject to the total liquidated damages not exceeding 15% of the value of the contract during the operation period of the contract. The decision of the Corporation in regard to levy of above Liquidated Damages shall be final and binding on the parties.

“(d)

The Contractor shall be responsible for the safety of the goods from the time they are loaded on his trucks from Railway Goods shed or siding Godowns, until they have been unloaded from his trucks at godowns or at other trucks or vice-versa, so as to avoid loss of grain, etc. through the holes/crevices in the decks of the trucks. He shall deliver the number of bags and the weight of foodgrains, fertilizers/sugar/groundnut/any other food product etc. received by him and loaded on his trucks and shall be liable to make good the value of any loss, shortage or damage during transit. The General Manager will be the sole judge for determining after taking into consideration all the relevant circumstances, the quantum and value of loss and also as regards the liability of the contractor for such loss and the amount to be recovered from him. The decision of the General Manager in this regard shall be final and binding on the contractor.

“(e)

The Contractor shall provide sufficient number of tarpaulins for each truck to cover the bags of foodgrains etc. and take reasonable precautions to avoid wetting/damage/loss to foodgrains during the transport. In the event of deficiency in service by contractor in not providing the tarpaulins for spreading on the decks of trucks or for covering the truck after loading, Liquidated Damages @ Rs. 200/-per truck will be imposed by the concerned General Manager/Area Manager without prejudice to any other right or remedies under the contract and law”.

“Clause XVIII- (a) The contract will be governed by the laws of India for the time being in force.

“(b)

In case of any dispute arising out of and touching upon the contract, the same will be first referred to the Dispute/Grievance Redressal Committee constituted and functioning at the Zonal Office of the Corporation, with a view to settle the disputes. The role of GRC shall cover the period from the date of award of contract. If any dispute remains thereafter, the same will be settled in the Court of Law having competent Jurisdiction.

“(c)

The results of technical evaluation will be uploaded on the GeM Portal. In case there are technically disqualified bidders, the reasons for disqualification will be uploaded and price bid shall be opened only after three working days. If any of the bidders is disqualified, he may submit grievance (if any) to General Manager (Region) within three working days from the date of disqualification. However, no new documents will be accepted. In case of receipt of grievance, General Manager (Region) will redress the grievance by passing Speaking Order within seven (7) working days. In case of receipt of grievance from any disqualified bidder, the validity period of the tender shall get automatically extended by 15 working days, which shall be binding on all the bidders.”

12.

Before this Court proceeds further, it is relevant to state some of the paragraphs of the affidavit-in-opposition filed by the respondents in connection with the said writ petition:

“11.

Upon completion of the weighment process for the entire stock at the destination point it was noticed that a quantity of 160.46480 quintals was found transit loss comparing to the total dispatched quantity of 27,252.49060 quintals, reflecting a loss percentage of 0.589%. The weighment was meticulously conducted using FCI’s controlled electronic Lorry Weigh bridge.

“12.

In order to accurately assess the substantial loss associated with that particular consignment, the office of FCI initiated a joint inspection and verification process by summoning a team from dispatching end to collaborate with the team at the Murshidabad Divisional office level. A detailed analysis of the wagon wise and trick wise unloading statements revealed significant inconsistencies in the average weight per bag across different wagons and tricks, even within the same wagon. This clearly indicates that the Handling and Transport Contractor, i.e. the writ petitioner’s negligent attitude in handling of food grains.

“13.

In the above situation, in accordance with the provisions outlined in the tender agreement (MTF) for Handling and Transport Contractors, specifically under Clause XX of points No. 4,8,21,26,27, and 30 the writ petitioner Dipak Pal, who was entrusted with the handling and transportation of the aforementioned consignment, was held accountable for the resultant losses. Nevertheless, the competent authority has determined to recover 50% of the total transit loss, amount to 40.1087 quintals, at twice of the acquisition cost fixed for the year 2022-23. The recovery sum was totaling Rs. 273040.78. The Divisional Office Murshidabad has already communicated to Mr. Deepak pal vide the letter dated 03.04.2024, the reason behind the deduction of Rs. 2,73,040.78 in response to his query letter.”

13.

It appears from the affidavit in opposition filed by the respondents that they conducted a joint verification of the rice consignment assigned to the petitioner in order to ascertain the transit loss suffered by the respondents. The joint verification consisted of eight members, four members each for the consignor and consignee joint verification teams. The joint verification report dated 8th November, 2023 was submitted to the Divisional Manager of FCI, Murshidabad. It appears from the records submitted by the respondents in their affidavit that subsequently, the General Manager [Region], FCI, conducted an investigation and upon conclusion of such investigation, a report dated 15th February, 2024, was submitted. In view of the decision taken on the basis of the joint verification report and subsequent investigation report, the Divisional Manager issued the letter dated 3rd April, 2024 whereby the petitioner was informed about a decision to realize a sum of Rs. 2,73,040/- owing to his alleged irresponsible handling and transportation of the consignment in question.

14.

The question which falls for consideration before this Court is whether the decision taken by the respondents to deduct the aforesaid sum from the bills of the petitioner suffers from any illegality and/or procedural impropriety.

15.

It appears that neither at the time of joint verification nor during the investigation conducted by the General Manager, the petitioner was allowed to participate in such verification or investigation. The entire verification process, the investigation and the consequential decision to deduct the amount were undertaken unilaterally behind the back of the petitioner. Even a show cause notice was not issued by the respondents to the petitioner before taking such a decision.

16.

This Court posed a question to the learned advocate appearing for the respondents with regard to a pleading mentioned in the said affidavit in opposition. In paragraph 20 of the said affidavit filed by the respondents, the following has been, inter alia, stated:

“… In this connection it is submitted that no written request was received from the contractor regarding the participation in the joint verification at the relevant point of time. …” Upon a query from this Court as to when the petitioner was invited to participate in the joint verification, the learned advocate for the respondents fairly submitted that no such invitation was ever made.

17.

The entire decision-making process, as it appears from the records of this writ petition and the said affidavit- in- opposition filed by the respondents, suffered from gross violation of the principles of natural justice. There is no doubt about the contention of the learned advocate appearing for the respondents that as per the tender terms and conditions, the General Manager was the sole judge for determining the quantum and value of loss and also regarding the liability of the contractor for any loss and the amount to be recovered from him after taking into consideration the relevant circumstances. But one cannot exercise such power without following the rules of natural justice. It appears that no opportunity of being represented or being heard was extended to the petitioner prior to taking such decision to deduct the amount.

18.

It is well settled that an administrative order which involves civil consequences must be consistent with the rules of natural justice. The expression “civil consequences” encompasses infraction of not merely property or personal rights but of civil liberties, material deprivations and non-pecuniary damages. In its wide umbrella, everything that affects a citizen in his civil life inflicts a civil consequence. [See: 1978 (1) SCC 405 (Paragraph 66) (Mohinder Singh Gill & Anr. Vs. Chief Election Commissioner, New Delhi & Ors.)].

19.

The total exclusion of the audi alteram partem rule is not permissible as has happened in this case. Almost forty years ago, the Hon’ble Supreme Court in Central Inland Water Transport Corporation Vs. Brojo Nath Ganguly, reported in (1986) 3 SCC 156, inter alia, held as follows:

“98.

No apter description of Rule 9(i) can be given than to call it “the Henry VIII clause”. It confers absolute and arbitrary power upon the Corporation. It does not even state who on behalf of the Corporation is to exercise that power. It was submitted on behalf of the appellants that it would be the Board of Directors. The impugned letters of termination, however, do not refer to any resolution or decision of the Board and even if they did, it would be irrelevant to the validity of Rule 9(i). There are no guidelines whatever laid down to indicate in what circumstances the power given by Rule 9(i) is to be exercised by the Corporation. No opportunity whatever of a hearing is at all to be afforded to the permanent employee whose service is being terminated in the exercise of this power. It was urged that the Board of Directors would not exercise this power arbitrarily or capriciously as it consists of responsible and highly placed persons. This submission ignores the fact that however highly placed a person may be, he must necessarily possess human frailties. It also overlooks the well-known saying of Lord Acton, which has now almost become a maxim, in the appendix to his “Historical Essays and Studies”, that: “Power tends to corrupt, and absolute power corrupts absolutely.” As we have pointed out earlier, the said Rules provide for four different modes in which the services of a permanent employee can be terminated earlier than his attaining the age of superannuation, namely, Rule 9(i), Rule 9(ii), sub-clause (iv) of clause (b) of Rule 36 read with Rule 38 and Rule 37. Under Rule 9(ii) the termination of service is to be on the ground of: “Services no longer required in the interest of the Company.” Sub-clause (iv) of clause (b) of Rule 36 read with Rule 38 provides for dismissal on the ground of misconduct. Rule 37 provides for termination of service at any time without any notice if the employee is found guilty of any of the acts mentioned in that rule. Rule 9(i) is the only rule which does not state in what circumstances the power conferred by that rule is to be exercised. Thus, even where the Corporation could proceed under Rule 36 and dismiss an employee on the ground of misconduct after holding a regular disciplinary inquiry, it is free to resort instead to Rule 9(i) in order to avoid the hassle of an inquiry. Rule 9(i) thus confers an absolute, arbitrary and unguided power upon the Corporation. It violates one of the two great rules of natural justice — the audi alteram partem rule. It is not only in cases to which Article 14 applies that the rules of natural justice come into play. As pointed out in Union of India v. Tulsiram Patel [(1985) 3 SCC 398 : 1985 SCC (L&S) 672] : (at SCC p. 463, para 72) “The principles of natural justice are not the creation of Article 14. Article 14 is not their begetter but their constitutional guardian.” That case has traced in some detail the origin and development of the concept of principles of natural justice and of the audi alteram partem rule (at pp. 463-80). They apply in diverse situations and not only to cases of State action. As pointed out by O. Chinnappa Reddy, J., in Swadeshi Cotton Mills v. Union of India [(1981) 1 SCC 664] they are implicit in every decision-making function, whether judicial or quasi-judicial or administrative. Undoubtedly, in certain circumstances the principles of natural justice can be modified and, in exceptional cases, can even be excluded as pointed out in Tulsiram Patel case [(1985) 3 SCC 398 : 1985 SCC (L&S) 672] . Rule 9(i), however, is not covered by any of the situations which would justify the total exclusion of the audi alteram partem rule.”

“104.

As the Corporation is “the State” within the meaning of Article 12, it was amenable to the writ jurisdiction of the High Court under Article 226. It is now well established that an instrumentality or agency of the State being “the State” under Article 12 of the Constitution is subject to the constitutional limitations, and its actions are State actions and must be judged in the light of the Fundamental Rights guaranteed by Part III of the Constitution (see for instance, Sukhdev Singh v. Bhagatram Sardar Singh Raghuvanshi [(1975) 1 SCC 421 : 1975 SCC (L&S) 101 : AIR 1975 SC 1331 : (1975) 3 SCR 619] , International Airport Authority case [(1979) 3 SCC 489 : AIR 1979 SC 1628 : (1979) 3 SCR 1014] and Ajay Hasia case [(1975) 1 SCC 421 : 1975 SCC (L&S) 101 : AIR 1975 SC 1331 : (1975) 3 SCR 619] ). The actions of an instrumentality or agency of the State must, therefore, be in conformity with Article 14 of the Constitution. The progression of the judicial concept of Article 14 from a prohibition against discriminatory class legislation to an invalidating factor for any discriminatory or arbitrary State action has been traced in Tulsiram Patel case [(1985) 3 SCC 398 : 1985 SCC (L&S) 672] (at pp. 473-76). The principles of natural justice have now come to be recognized as being a part of the constitutional guarantee contained in Article 14. In Tulsiram Patel case [(1985) 3 SCC 398 : 1985 SCC (L&S) 672] this Court said: (at p. 476, para 95)

“The principles of natural justice have thus come to be recognized as being a part of the guarantee contained in Article 14 because of the new and dynamic interpretation given by this Court to the concept of equality which is the subject-matter of that article. Shortly put, the syllogism runs thus: violation of a rule of natural justice results in arbitrariness which is the same as discrimination; where discrimination is the result of State action, it is violation of Article 14; therefore, a violation of a principle of natural justice by a State action is a violation of Article 14. Article 14, however, is not the sole repository of the principles of natural justice. What it does is to guarantee that any law or State action violating them will be struck down. The principles of natural justice, however, apply not only to legislation and State action but also where any tribunal, authority or body of men, not coming within the definition of ‘State’ in Article 12, is charged with the duty of deciding a matter.”

20.

In Dharampal Satyapal Ltd. Vs. CCE, reported in (2015) 8 SCC 519, the Hon’ble Supreme Court elaborately discussed the origins and development of the principles of natural justice in India. The Hon’ble Supreme Court held as follows:

“35.

From the aforesaid discussion, it becomes clear that the opportunity to provide hearing before making any decision was considered to be a basic requirement in the court proceeding. Later on, this principle was applied to other quasi-judicial authorities and other tribunals and ultimately it is now clearly laid down that even in the administrative actions, where the decision of the authority may result in civil consequences, a hearing before taking a decision is necessary. It was, thus, observed in A.K. Kraipak case [(1969) 2 SCC 262] that if the purpose of rules of natural justice is to prevent miscarriage of justice, one fails to see how these rules should not be made available to administrative inquiries. In Maneka Gandhi v. Union of India [(1978) 1 SCC 248] also the application of principle of natural justice was extended to the administrative action of the State and its authorities. It is, thus, clear that before taking an action, service of notice and giving of hearing to the noticee is required. In Maharashtra State Financial Corpn. v. Suvarna Board Mills [(1994) 5 SCC 566] , this aspect was explained in the following manner : (SCC p. 568, para 3) “3. It has been contended before us by the learned counsel for the appellant that principles of natural justice were satisfied before taking action under Section 29, assuming that it was necessary to do so. Let it be seen whether it was so. It is well settled that natural justice cannot be placed in a straitjacket; its rules are not embodied and they do vary from case to case and from one fact-situation to another. All that has to be seen is that no adverse civil consequences are allowed to ensue before one is put on notice that the consequence would follow if he would not take care of the lapse, because of which the action as made known is contemplated. No particular form of notice is the demand of law. All will depend on facts and circumstances of the case.”

“36.

In East India Commercial Co. Ltd. v. Collector of Customs [AIR 1962 SC 1893], this Court held that whether the statute provides for notice or not, it is incumbent upon the quasi-judicial authority to issue a notice to the persons concerned disclosing the circumstances under which proceedings are sought to be initiated against them, failing which the conclusion would be that principles of natural justice are violated.”

21.

The only permissible exception to, or exclusion of or inapplicability of, the rules of natural justice was also indicated in the aforesaid judgment in Dharampal Satyapal Ltd. [supra], that is, where an opportunity of hearing would not change the ultimate conclusion reached by the decision-maker. In such a case, no legal duty arises to afford an opportunity of hearing. The Hon’ble Supreme Court also held that ‘the validity of the order has to be decided on the touchstone of “prejudice”.

22.

The instant case does not fall within any of the exceptions referred to in the judgment in Dharampal Satyapal Ltd. [supra].

23.

This is also not a fit case for remand for taking a post-decisional hearing, as suggested by the learned advocate for the respondents. The law is well settled in this regard. In H.L. Trehan Vs. Union of India, reported in (1989) 1 SCC 764, the Hon’ble Supreme Court held:

“…In our opinion, the post-decisional opportunity of hearing does not subserve the rules of natural justice. The authority who embarks upon a post-decisional hearing will naturally proceed with a closed mind and there is hardly any chance of getting a proper consideration of the representation at such a post-decisional opportunity.”

24.

In the instant case, this Court does not think that the FCI authority will proceed with a closed mind if an opportunity for post-decisional hearing is extended. The difficulty is elsewhere. After a lapse of more than two and a half years from the date of the incident, if the case is remanded for taking a fresh decision, it would be extremely difficult for the petitioner, if not impossible, to prove his innocence as nothing remains to be decided. The food grains have been utilized in the meantime and all the evidence have been irretrievably lost once and for all. Remanding the matter in such circumstances will not only cause immense prejudice to the petitioner, but it cannot also cure the defect. For the same reason, the issue also cannot be decided by the Dispute/Grievance Redressal Committee after a lapse of considerable period of time. The entire endeavour would be, in the opinion of this Court, an idle formality.

25.

Before concluding, a few words are required to be recorded. FCI is a statutory authority set up with the object of providing food grains to the common people through fair-price shops and it also runs several welfare schemes of the Government of India, namely, mid-day meals in schools, Antyodaya Yojana etc. Any wastage of food grains is a national loss and citizens are the sufferers. Apart from the wastage of food grains due to the improper handling during transportation or otherwise, there are incidents when dishonest contractors siphon off food grains illegally and those misdeeds should be nipped in the bud by adopting proper procedures followed by the imposition of necessary punishments. But that does not give FCI a freehand to arrive at a decision without adhering to the principles of natural justice. Any procedure which determines the fate of a citizen involving civil consequences must follow the principles of natural justice and non-compliance with such a rule vitiates the entire decision-making process. If a faulty procedure is adopted by a statutory authority for a substantial span of time, that not only affects the rights of a citizen but also goes against the interests of the nation. FCI and like authorities must remember that an innocent contractor should not be punished and a dishonest contractor also should not be spared. It is expected that FCI henceforth will follow the principles of natural justice before taking a decision like the present one.

26.

In view of the above, the decision-making process adopted by the respondents suffered from the vice of procedural impropriety as it violated the principles of natural justice. Accordingly, the decision contained in the letter dated 3rd April, 2024 is set aside and all consequential steps taken pursuant to such decision are also quashed. The respondents are directed to release the sum of Rs. 2,73,040/- in favour of the petitioner within two weeks from the date of communication of this order, along with interest at the rate of 8% per annum from the date of deduction till the date of actual disbursement.

27.

The writ petition is allowed with costs of Rs. 10,000/- to be payable to the petitioner by the respondents.

28.

Urgent photostat certified copies of this judgment, if applied for, be supplied to the parties on compliance of all necessary formalities.